About

Digital is changing the way we interact with the world. As a digital agency our responsibility is to support you in unlocking the opportunities that will have the most impact for your business. We do this by focusing on the people who will be affected most. We uncover the real challenges facing your customers and your team and bring them together to build a solution that makes their world a better place.

Our Approach

Business led

We are here to help you meet your business objectives. Are you trying to increase customer engagement? Drive revenue? Get ahead of your competitors? Setting goals and objectives will be key to measuring the success of any project

People centred

Every project we deliver has to work for people in order for it to be a success. That is why from discovery through to launch we engage with stakeholders every step of the way. From understanding their real needs, to testing the product in the wild.

Designed to work

When we are designing a product we believe in building an understanding of where and how the product fits in the customers life. It is only then that we can go on to designing a super intuitive user interface that will keep them coming back.

Built to last

Whether we are building a prototype to test out a new method of interacting with your brand or are working with one of our ISO accredited development partners, we always set out to build to the highest standard using the right technology for the project. One of the beauties of having strength in numbers.

Launched right

Launch time is a big moment for any new product whether its a tool for your internal team or for potential customers. We can support you in making sure it goes as smoothly as possible. From running onboarding sessions for support staff to monitoring usage to make sure everyone has a great first experience.

Continuously evolved

When starting a new project everyone looks at launch day as completion. However this really is just the beginning. We will work with you to review the analytics from your product, gather user feedback and build a plan of continued development to keep your customers engaged.

Strength in numbers

Elixel is part of a wider creative development group that have come together to deliver the very best for our clients. The group shares formal ownership across all three organsations allowing for more streamlined communication and accountability from the very top. Alongside Elixel the group includes:

Microsec has been building software for clients since 1979 and was one of the first software development companies in the UK. They were also one of the first companies in the UK to be awarded BS EN ISO 9001.

Nexio are a development house based in Warsaw. They have experience in BSS solutions (CRM, Billing) implementation, data integration and migration and tailor-made solutions. Their 400+ strong team gives us the capability to build a team around our clients with the relevant skills and expertise.